Cookie Policy
TIXFANS COOKIES
PT TIXFANS SYNERGI NUSANTARA
Effective Date: 23 May 2026
Last Updated: 23 May 2026
Introduction & Company
1. Introduction
PT Tixfans Synergi Nusantara uses cookies and similar technologies to improve user experience, operate and secure the Platform, personalize services, analyze user behavior, and support fan engagement activities.
This Cookie Policy explains how cookies and related technologies are used on the Tixfans platform and services.
2. Company Information
- PT Tixfans Synergi Nusantara
- Republic of Indonesia
- Website: https://tixfans.com
- Email: [email protected]
- Privacy Contact: [email protected]
About Cookies
3. What Are Cookies?
Cookies are small text files or similar technologies stored on your browser, device, or application environment when you access or use digital services. They help websites and applications recognize devices, remember user preferences, improve security, and provide personalized experiences.
4. Types of Cookies Used by Tixfans
A. Strictly Necessary
- • User authentication & Login sessions
- • Fraud prevention & Security monitoring
- • Platform stability
B. Functional
- • Language & Region settings
- • Accessibility settings
- • Notification preferences
C. Analytics
- • Page visits & Session duration
- • Navigation patterns & App metrics
- • Error tracking
D. Personalization
- • Recommended artists & Content
- • Loyalty experiences
- • Customized notifications
E. Marketing & Advertising
- • Campaign effectiveness & Advertising relevance
- • Sponsor campaign support & Promotional engagement
Purposes of Usage
- • Platform operations & Security
- • Fraud prevention & Personalization
- • Loyalty, Gamification & Audience analytics
- • Marketing and promotional effectiveness
Fan Engagement Analytics
To understand fan engagement, community participation, loyalty, and audience interests.
This helps improve recommendations, community systems, platform functionality, and audience analytics. We may generate anonymized or aggregated insights.
Marketing Tracking
We use tracking in emails, push notifications, campaigns, and in-app communications to measure open rates, click-through rates, and campaign effectiveness.
Mobile Tech
Tixfans mobile applications may use Mobile SDKs, device identifiers, app analytics tools, push notification technologies, and local device storage.
Preferences & Control
9. Cookie Consent
Users may accept, reject non-essential cookies, modify preferences, or withdraw consent. Some features may not function if disabled.
10. Managing Preferences
Manage cookies through browser, device, application settings, or preference banners.
11. Data Retention
Retained depending on cookie type, operational necessity, security, and analytics purposes.
12. Security
We apply access controls, authentication protections, security reviews, and fraud prevention mechanisms.
13. Third-Party Services
Third-party providers may place cookies for analytics, cloud infrastructure, communications, marketing, and social media integrations.
14. Children's Privacy
Users below the required age must obtain parental or guardian consent before using the Platform.
Legal & Compliance
15 & 16. Governing Law & Compliance
Tixfans uses tracking technologies in accordance with applicable laws. This Cookie Policy shall be governed by the laws of the Republic of Indonesia.
17. Contact Information
- • Email: [email protected]
- • Privacy Contact: [email protected]
- • Website: https://tixfans.com
- • Address: Surakarta
18. Acknowledgement
By using the Platform, you acknowledge that:
- • You have read and understand this Cookie Policy
- • You consent to the use of cookies and related technologies